Prospera is applying to continue federally for the purposes of immediately merging with Coast Capital and Sunshine Coast credit unions. Find out more here.
For full details about changes in deposit insurance, see the Notice Pursuant to the Disclosure on Continuance Regulations.
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Contact Prospera

We love getting to know our members and we're always here to help.
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How to reach us

Call our Member Service Centre

Toll free
1 888 440 4480

Monday to Friday
8 am - 8 pm

Saturday 9 am - 5 pm

Contact tech support
Send us an email

Fill out our contact form

Meet online or in person

Book an appointment


View branch locations or find an ATM

 
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Our mailing address


Prospera Credit Union
Corporate Headquarters
#2000 - 13450 102 Ave
Surrey, BC
V3T 5X3

Lost or stolen debit card?


We know it's stressful, but don't panic. Simply call our Member Service Centre at 1 888 440 4480 during business hours or click here for more options.

Missing credit card? Call now.

For all credit card issues, contact Collabria Cardholder Services 24/7 at 1 855 341 4643 (toll free within Canada and the US) or collect at 1 647 252 9564 from anywhere else in the world.
 

Feedback and complaint resolution

As a valued member of Prospera, we appreciate your feedback. Share your feedback or tell us about your concerns. We’re committed to making it right.

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