Member notice:
Our Cloverdale branch will be closed today due to a planned power outage by BC Hydro. We apologize for any inconvenience. If you require assistance, please call our Member Service Centre at 1 888 440 4480 or visit a nearby branch.
Skip to main content
-
PERSONAL
Accounts
Accounts- Compare daily accounts
- Unlimited
- Basic
- Unlimited Senior
- Unlimited Young Adult
- Personal US Account
- Compare savings accounts
- Personal high growth savings account
- Personal savings account
- Additional services
- Money and wire transfers
- Safety deposit boxes
- Cheque ordering
- Foreign currency
- eStatements
- Ways to bank
Credit Cards
Mortgages
Loans & Lines of Credit
Loans & Lines of Credit -
BUSINESS
Business homepage
Accounts
Accounts- Daily accounts
- Compare daily accounts
- Business pay-as-you-go account
- Business e-chequing account
- Business plan 35 account
- Business plan 75 account
- Local community account
- Business US account
- Compare savings accounts
- Business high growth savings account
- Business savings account
- Ways to bank
- Business Online Banking
- Advanced Business Online
Credit Cards
Cash Management
Cash Management- Receivables
- Merchant services POS
- Invoicing
- Advanced business deposit
- Payables
- Payroll
- Wire transfer
- Automated funds transfer
Borrowing
Advisors & Resources
-
WEALTH
Wealth homepage
Our Approach
Work With An Advisor
- Work with an advisor
- Lower Mainland
- Investment specialists
- Investment advisors
- Fraser Valley
- Investment specialists
- Investment advisors
- Okanagan
- Investment specialists
- Investment advisors
Personal investing
Insurance
-
COMMUNITY
COMMUNITYDoing good
Giving back
Events and programs
Grants, sponsorships and donations
Education bursaries and grants
Prospera Foundation charitable grants
PERSONAL
Accounts
Credit Cards
Mortgages
Loans & Lines of credit
Investing
Credit card advice
Offers & promotions
BUSINESS
Accounts
Credit Cards
Cash Management
Borrowing
Advisors & Resources
Credit card advice
Payables
WEALTH
How we help
Work with an advisor
Personal investing
Insurance
Personalized financial advice
Offers
Lower Mainland
Fraser Valley
Investment goals
Investment advice
Investment calculators
COMMUNITY
In the community
Contact Prospera
Have a question or comment? Please feel free to reach out, we're here to help!
- Contact
Send us a message
Choose a way to contact us that suits you best. Our Member Service Centre is available Monday to Friday from 8 am to 8 pm and Saturdays from 9 am to 5 pm to assist you. Let us know how we can help!
Send us a message
Choose one of our ways to contact us that suits you best. Our Member Service Centre is available Monday to Friday from 8 am to 8 pm and Saturdays from 9 am to 5 pm to assist you. Let us know how we can help!
How to reach us
Call our Member Service Centre
Contact tech support
Available 24/7
1 888 884 4430
Send a support email
Send us an email
Meet online or in person
Our mailing address
Prospera Credit Union
Corporate Headquarters
#1900 - 13450 102 Ave
Surrey, BC
V3T 5Y1
Lost or stolen debit card?
Call the Member Service Centre at 1 888 440 4480 during business hours or click here for more options.
Credit card missing? Contact Collabria immediately.
At any time of day, from any time zone, reach Collabria through their 24/7 cardholder service. Within Canada and the US call toll-free 1 855 341 4643. From anywhere else in the world call collect 1 647 252 9564.Member concerns and feedback
We value feedback from our members and are always looking for ways to improve. Letting us know about a problem, concern or providing compliments helps us to learn and enhance how we serve our members. Your feedback is valuable and is greatly appreciated. View our complaint resolution procedures here.
How to reach us
Call our Member Service Centre
Contact tech support
Available 24/7
1 888 884 4430
Send a support email
Send us an email