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Diversity Equity and Inclusion


Diversity, Equity and Inclusion

    Ensuring we're welcoming and accessible to all members


    When you bank at Prospera, we want to ensure you feel welcome, respected and understood – regardless of your bank balance, your background or your personal identifiers. For us, it’s about getting to know you for who you truly are – and cultivating trusting (and lasting) relationships, so we can provide personalized advice and amazing member value. Many of our employees also speak multiple languages to better serve you.

    Fostering a safe and inclusive environment for the Prospera team


    This is what our employees have to say about our culture and focus on diversity, equity and inclusion:

    94%

    believe people are treated fairly regardless of their race, ethnicity, or gender

    97%

    believe people are treated fairly regardless of their sexual orientation

    87%

    agree that “I can be myself around here."
     
     


    Employee-led resource groups

    Our five employee resource groups (ERGs) play a vital role in recognizing diversity, advancing inclusion and promoting well-being within our organization and communities.

    • Eagles: our newest ERG dedicated to Indigenous team members, their loved ones and allies. 
    • PossAbilities: a group for employees and family members with disabilities.
    • Prospera Pride: a group for the 2SLGBTQIA+ community and allies.
    • Prospera Women’s Network: a group open to all who identify as women, with men welcome to join as allies.
    • Tapestry: a group dedicated to multiculturalism and newcomers to Canada.

    Our DEI Council is a voluntary, employee-led team dedicated to championing DEI at Prospera. We celebrate diversity, we respect and value people for their differences, and we’re committed to identifying and removing barriers to ensure all people have an equal opportunity to succeed.
     
     
    We recently launched Perspectives, a Prospera-made podcast series featuring unique perspectives and lived experiences. Our guests are trailblazers, thought leaders and community builders from all walks of life. Listen and subscribe on Apple Podcasts at work, at home or on the go.

    Learn more about how our diversity, equity and inclusion efforts support our overall focus on environmental, social and governance (ESG) practices in our ESG report.
     
    Special Olympics

    Supporting causes and events in our community

    Our commitment to diversity, equity and inclusion extends to the communities where we live, work and serve. Prospera is the proud presenting sponsor of Surrey Pride, Special Olympics BC Winter Games, BC Lions’ Orange Shirt Day Game, BC Lions’ Indigenous Youth program and the Surrey Board of Trade’s Women in Business Awards – just to name a few. Click the button to learn more about our focus on Local Good.
     

    How to reach us

    Call our Member Service Centre

    Toll free
    1 888 440 4480

    Monday to Friday
    8 am - 8 pm

    Saturday 9 am - 5 pm

    Contact tech support
    Send us an email