When you update your bank accounts, we must add your new information to our records to ensure that your account does not go into arrears. Send a copy of a voided cheque (write “VOID” across the front of the cheque) for your new account by email to leasing@prospera.ca. Be sure to include your name, lease number and a phone number at which you can be reached. Note that it can take up to 5 business days to update our records.
Most vehicle leasing contracts require that you prove that the leased vehicle is insured. Your insurance company should provide you with a copy of the policy. If you do not have a copy of the policy, you must contact your insurance company to obtain a copy. This should then be emailed to leaseinsurance@prospera.ca. Be sure to include your name, lease number and a phone number at which you can be reached.
In order to properly register, license, and insure your vehicle, a power of attorney may be required. This document permits you to act on behalf of Prospera Auto Leasing when establishing insurance and registration.
If you require a BC Insurance Power of Attorney, please call Westland Insurance at 778-670-9171 or email mapleridgeroad@westlandinsurance.ca for all other inquiries; please contact us at 604-528-3802.
Lessees are responsible for placing and maintaining active insurance on leased vehicles.
Lessees are responsible for vehicle repair and regular maintenance. Lack of maintenance will erode the vehicle’s equity.
This depends partly on whether it is a closed-end or open-end lease. Please reach out to your originating dealership to discuss your end of lease options.
We know that experiencing an accident or theft can be incredibly stressful, and we're here to support you every step of the way! If your vehicle has been involved in an incident, the first step is to submit a claim through your insurance company. For repairable vehicles, your insurance provider will help to co-ordinate the repairs, with any deductibles determined by your policy.
If your vehicle is deemed a total loss, don’t worry—reach out to us, and we’ll provide personalized guidance and support throughout the claims process. Our dedicated team is committed to making this experience as smooth as possible for you.