Member notice: Our Cloverdale branch is closed today due to scheduled maintenance by BC Hydro. We apologize for any inconvenience. If you require assistance, please call our Member Service Centre at 1 888 440 4480 or visit a nearby branch.
Skip to main content

Online banking security for seniors

    Online banking is becoming increasingly popular, but many seniors are hesitant to use it due to concerns about safety and security. In reality, online banking is actually quite safe and secure when used correctly. Here are some reasons why: 

    1. Encryption and Authentication

      Online banking uses encryption and authentication to protect your personal and financial information. Encryption ensures that your data is transmitted securely, while authentication ensures that only authorized individuals can access your accounts.
       

    2. Two-Factor Authentication

      Many online banking platforms also offer two-factor authentication, which adds an extra layer of security to your accounts. This typically involves using a password and a unique code that is sent to your phone or email to verify your identity.
       

    3. Fraud Monitoring

      Most banks have fraud monitoring systems in place that are designed to detect and prevent fraudulent activity on your account. If anything suspicious is detected, the bank will notify you and take steps to prevent any further unauthorized access.
       

    4. Online Banking Features

      Online banking platforms also have many features that make banking easier and more convenient. These include the ability to check your account balances, view transaction history, transfer funds, and pay bills. Prospera offers 24/7 customer support to help you with any issues or concerns you may have.
       

    5. Tips for Safe Online Banking

      To ensure your safety while using online banking, it's important to follow some basic tips. These include using strong and unique passwords, logging out of your account when finished, not sharing your login information with anyone, and keeping your computer and antivirus software up to date.
       

    In conclusion, online banking is a safe and secure way to manage your finances. By following some basic safety tips and using reputable online banking platforms, you can enjoy the convenience and benefits of online banking while keeping your personal and financial information secure. If you still have concerns or questions about online banking, don't hesitate to reach out to our support teams for assistance. 

    Read our other security blogs

    Cyber security for seniors

    Parents guide to keeping their kids safe online

    How to reach us

    Call our Member Service Centre

    Toll free
    1 888 440 4480

    Monday to Friday
    8 am - 8 pm

    Saturday 9 am - 5 pm

    Contact tech support
    Send us an email