Skip to main content
ATM / Branch

Website Legal Notice (prospera.ca)

    Legal 

    All content of this site is the property of Prospera Credit Union unless otherwise noted. Any downloading of text or graphics for purposes other than personal use is prohibited unless authorized by Prospera Credit Union. Although we strive for accuracy, timeliness and completeness, information and rates quoted are not guaranteed and may change at any time. 
     

    Prospera Credit Union Internet Web Sites 

    The Member acknowledges that: The information that may be provided on the Prospera Credit Union web site is for information purposes only and is not intended to provide specific financial, tax, accounting or legal advice. 

    While Prospera Credit Union believes the information contained on the Prospera Credit Union web site to be correct and attempts to keep the information current, Prospera Credit Union does not warrant the accuracy or completeness of any such information and expressly disclaims any liability for errors or omissions in this information; and any links to other web sites are provided for convenience only and no endorsement of any third party products or services is expressed or implied by any information referred to or linked from or to the Prospera Credit Union web site. 
     

    Warranty/Liability 

    In order to provide better service, we will occasionally use a "cookie." A cookie is a small piece of information that a web site stores on your web browser on your computer and can later retrieve. The cookie cannot be read by a web site other than the one that set the cookie. We use cookies for a number of administrative purposes. They let us store information that you have already told us, so we don't have to ask you again. They also allow us to measure what parts of our site customers prefer to see, and what parts are less popular. Most cookies last only through a single session or visit. 

    Information and documents provided on this web site are provided "as is" without any warranty. Prospera Credit Union uses reasonable efforts to include accurate and up-to-date information on this web site; it does not, however, make any representations as to its accuracy or completeness. Your use of this web site is at your own risk. Prospera Credit Union, its suppliers, and the other parties involved in creating and delivering this web site's contents are not liable for any damages arising from use of this site. 

    None will contain information that will enable anyone to contact you via telephone, e-mail, or "snail mail". You can set up your web browser to inform you when cookies are set or to prevent cookies from being set. However, Online Banking uses cookies as a security measure to maintain a connection with you. If you set your browser to prevent cookies, you will not be able to access Prospera Credit Union online banking services. 
     

    Product Features and Rate

    All product features and rates quoted throughout this site are correct at time of issuance and subject to change and/or market fluctuations. The information supplied within this site is for our customers' use only and does not constitute an offer or contract. You may contact our Member Service Centre Mon - Fri, 8am - 8pm and Saturday, 9am-4pm at 1-888-440-4480 for all final details including up to the minute features and rate information. 
     

    Linked Web Sites 

    Linked web sites are not under the control of Prospera Credit Union and Prospera Credit Union is not responsible for their content. You are responsible for viewing and complying with the privacy statements and terms of use posted at the linked web sites. Any dealings that you have with third parties using any linked web sites including the delivery of and payment for goods and services, and any other terms, conditions, representations or warranties associated with such dealings are solely between you and the third party. Prospera Credit Union will not be responsible for any part of such dealings. 
     

    Copyright Information 

    MEMBER CARD, ACCULINK & Design are registered certification marks owned by the Credit Union Central of Canada and used under license. 
    INTERAC is a registered trademark of Interac Inc. used under license. 
    PLUS, PLUS SYSTEM and VISA & Design are registered trademarks of Visa International and used under license. 
    TRAVELERS CHEQUES & TRAVELERS CHEQUES FOR TWO & Design are registered trademark of American Express Ltd. and used under license. 
    All other marks are copyright of their owners. 

    ®Ethical Funds and Ethical are registered marks owned by Northwest & Ethical Investments L.P. and are used under licence. 

    ®Credential and Credential Securities are registered marks owned by Aviso Wealth Inc. and are used under license. 
     

    Mutual Funds

    Mutual funds are offered through Credential Asset Management Inc. Online brokerage services are offered through Qtrade Direct Investing. Mutual funds and other securities are offered through Credential Securities. Qtrade Direct Investing and Credential Securities are divisions of Credential Qtrade Securities Inc. Commissions, trailing commissions, management fees and expenses all may be associated with mutual fund investments. Please read the prospectus before investing. Unless otherwise stated, cash balances, mutual funds and other securities are not covered by the Canada Deposit Insurance Corporation or by any other government deposit insurer that insures deposits in credit unions. Mutual funds and other securities are not guaranteed, their values change frequently and past performance may not be repeated. ®Credential Securities is a registered mark owned by Aviso Wealth Inc. and is used under license. 

    How to reach us

    Call our Member Service Centre

    Toll free
    1 888 440 4480

    Monday to Friday
    8 am - 8 pm

    Saturday 9 am - 5 pm

    Contact tech support
    Send us an email

    Fill out our contact form

    Meet online or in person

    Book an appointment


    View branch locations or find an ATM